General Info and Instructions

Do I Need to Log In for Support?
To submit a support ticket, you don't need to be logged into support.  You will receive an email reply to your support ticket, and can continue to upd...
Sat, 14 Oct, 2017 at 12:02 PM
Logging Into Support
New to Support?   To submit a new support ticket, just click on "New Support Ticket" located near the top of this page.  A basic profile will be...
Sat, 14 Oct, 2017 at 12:05 PM
For the Fastest Response Time
For the fastest response time, be sure to use your purchase email when submitting a support request.  This will enable us to locate your account/purchase in...
Sat, 14 Oct, 2017 at 12:08 PM
Updating Your Ticket
The fastest way to update your support ticket is to simply reply to the most recent email you receive from our support team. The emails you receive from...
Sat, 14 Oct, 2017 at 12:09 PM